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Terms & Conditions

Welcome to the Emilia TLV Website

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions and all other policies, conditions, rules or procedures published on the Site. These Terms and conditions apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

The use of masculine pronouns in these conditions is purely for convenience and all conditions are intended to include both male and female users.

Check in and Check out

Check in time is from 14:00 PM

Check out time is at 11:00 AM

Early check in or late check out are subject to Emilia TLV’s approval and might entail an additional charge.

Our opening hours are as follow:
Sunday – Thursday: 08:00 AM - 18:00 PM, Friday: 08:00 AM – 14:00PM.

In case of arrival outside of opening hours, you can self check in quickly and at any hour.

Please notify Emilia TLV your estimated arrival time.

Cancellation Policy

Emilia TLV offers guests the choice between two cancellation policies when booking an apartment.

Moderate: Guests receive a full refund upon cancellation more than 14 days prior to the check-in date. In the case of cancellations or changes in booking within 14 days of the check-in date, no full or partial refund will be granted.

Non-Refundable: No refund will be granted upon cancellation, regardless of the time of cancellation. When making a booking within 14 days of the check-in date, this is the only policy available.

Payment

In order to book a reservation, the customer will need to provide security deposit in the amount of 900 ILS.

Full payment will be made between 14 days before check in and the day of check in.

Prices are displayed in Israeli Shekels or foreign currency and include VAT as required by Israeli law. The payment will be calculated and made in Israeli Shekels according to the Hotel’s currency exchange rate at the time of the actual payment.

Cleaning

Cleaning fee is a one-time charge for the final cleaning of the apartment when you depart.

In addition, we offer free daily housekeeping services in order to refresh your apartment.

House rules

The Customer making a reservation will be liable for the correct and decent behavior of all persons accompanying him.

Smoking is not allowed in the apartment and/or the building area. Smoking is permitted Only outside on the balcony with closed doors.

It is not allowed to light a fire in the apartment and/or building area.

It is not allowed to bring any pets and/or any other animal to the apartment and/or the area unless receiving prior written consent from Emilia TLV.

it is not allowed to bring any drugs, weapons, flammable materials and/or any other thing which may be considered dangerous to any person, property and/or the environment.

This is a residential neighborhood and there are families with children living in this building. Kindly remain quiet inside the apartment and outside on the balcony every day between 14:00-16:00 and between 23:00-07:00.

The apartment is intended for residential purposes only. It is not allowed to use the apartment for any commercial activities, parties, gambling and/or any type of illegal activity.

In the event the customer and/or any persons associated with the customer will not vacate the apartment after the term of their stay, the Customer will be charged 1500 ILS for each additional night. 

Damages

The costumer agrees to preserve the apartment and its facilities and not to cause any damage intentionally and/or through negligence to the apartment and its facilities.
The costumer confirms that in the event of any damage, his above-mentioned credit card may be charged for the full amount of the damage.

In case any case of damages to the apartment, the customer shall immediately notify Emilia TLV.

Change of Terms and conditions

We reserve the right to update, change or replace any part of these Terms and conditions by posting updates and/or changes to our website Any new features or tools which are added to the current website shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Contact Information

Address: Shalom Aleichem 46, Tel Aviv, 6334419, Israel

Email: contact@emiliatlv.com

Phone: +972 515 028 655

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